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Below you will find customer reviews.   Click here to tell us what you think.

Gillian lee | Ontario | 2017-07-02

Amazing service at this dealership. Will definitely come here again!!

Melissa Dicks | Ontario | 2017-03-02

Great staff , awesome ppl, they know what they are doing , very helpful , and great service. Great advise if u need to buy a jaguar.. can't forget sweet looking jaguars ... I'm in heaven with a jag ...

Joe | Ontario | 2017-03-02

You guys sell great jaguars my friend used to have one , great power and speed and looks nice for a nice roomy comfy ride. I got a chance to drive my friends car fast and comfortable as heck .. love ur jags ...

Bob N. | ON | 2016-05-30

Just purchased my 2nd vehicle from this dealership and I can't say enough about how great this place is. Everybody is friendly, professional and experienced making the entire process so easy. If you know what the 2 of 10 rule is, this place is full of them. If you are in the market for a new or used vehicle, do yourself a favour and visit this place, you won't be disappointed. Mike Gibson was fantastic and I would highly recommend dealing with him. I look forward to purchasing a 3rd vehicle from them in the future. Great experience!

S. L. | ON | 2016-05-30

My experience with Grand Touring Waterloo can be summed up as extraordinary. The new ownership change to Grand Touring Waterloo has transformed the dealership. I was welcomed every time I entered the facility by helpful and genuinely happy people. After much research I concluded Jaguar out-preformed and out-classed the competition. The initial purchase experience was facilitated by Sales Consultant Rob Lee. He did his best to address all questions without any pressure or sales tactics. Delivery was on time, well-prepared and honest.
After nearly a year of ownership my opinion has not wavered. The experience does not end after purchase. Grand Touring Waterloo is involved in OJOA (Ontario Jaguar Owners Association) club activities with Rob Lee a very visible member. Many events have been supported by the dealership including a recent VIP screening of the James Bond movie Spectre. These are truly people that love and support the brand and its customers. The car has been more than what I had expected and the service department has been exceptional on all levels. It is an amazing feeling to join such a welcoming and vibrant family.

Rob L. | ON | 2016-05-30

For the past four years I have worked here under the previous ownership and the current ownership of Grand Touring Automobiles. I have seen the good and the bad at this dealership.

In the short time that we have been a part of the Grand Touring Automobiles family I have seen us elevate to become one of the best luxury dealership's in this area. We are not perfect but we are always trying to get better! Stay tuned because great things are happening with us and we will ALWAYS strive to be better!

Carol L. | ON | 2016-05-30

My husband and I have dealt with this Jaguar, Land Rover dealership location for many years. We have experienced a distinct improvement in customer service since the Grand Touring ownership took over a couple of years ago. The service personnel who are in place now are exemplary.

The current management also actively supports club activities of the Ontario Jaguar Owners Association (OJOA). Recently, Sales Consultant, Rob Lee added his name to the membership of the OJOA. This demonstrates a commitment to Jaguar owners that goes beyond just the sale of Jaguar automobiles.

Jaguar, Land Rover, Canada finally has a strong dealer in the Region of Waterloo.

John T. | ON | 2016-05-30

I have been more than pleased with the new XF I bought and the people and service. The car is the best one I have ever had and is a delight to drive. Naturally I have had some questions from time to time and I have found the staff to be patient, helpful and accommodating. I drove Mercedes for years and became disappointed by the cars and especially with their people and their attitude. Jaguar is far better in every way.

Margaret S. | ON | 2016-05-30

I had a great experience here from start to finish, my new car has surpassed my expectations. The whole process was painless and fast. I highly recommend this dealership and in particular, our sales consultant, Rob Lee.

Alex Z. | ON | 2016-05-30

Had a great time at the JLR Waterloo "Spectre" VIP Screening. Many thanks to Rob and team for a great time and for inviting us!

Mike G. | ON | 2016-05-30

Mike Pre-Owned Manager was Amazing!!